You get by getting the paperwork and copies of something despatched. I'd all that when talking to a rep in human being. He explained to me the gives and choices weren't Section of any promo, and described how Telus was obtaining flooded with these kinds of issues.
Know about a attainable fraud or misrepresentation being conducted by some folks boasting to generally be Telus workers. They might be contractors, or Particular marketing reps, or simply staff who're deliberately misrepresenting Telus.
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The individuals executing this usually are not resellers. They are really scum and con artists. And they need to be prosecuted.
Thanks for that reply, Telus Support, but it is eventually above. The final rep I spoke to assured me it can be cancelled and I gained’t be billed any more.
I as well have already been hoodwinked into signing up with them - cellular, internet and home stability. Was instructed my cellular won't enhance if I enhance (Phony, which I must have recognized better though the rep held insisting right after asking various moments). Residence stability is just not essential for me, though the worsted Element of it is the fact It really is definitely not something which is reliable. My lock that is supposed to unlock having a passcode refuses to operate. The installer came back again to repair it nevertheless it worked two times following he reset it then not considering the fact that. Then In the event the internet goes out it is actually useless, so far as I'm able to see it's offline then.
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Irrespective, my recommendation is to NOT do small business Using these folks as they don't seem to be truthful about whatever they are offering, along with the offers / alternatives they assert a customer is ready to receive are, the truth is, Extraordinary misrepresentations of what is really readily available.
I am Telus customer service told to talk to Loyalty and determination and still obtaining no the place. I have managed to talk to 2 individuals who known as themselves managers in the Philippines, who couldn't assistance me.
I would love a contact from a person who has some selection making electric power on how I can near my accounts and become carried out with Telus.
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Yeah, I’m binding by a two 12 months deal however, I’m only four months in, but I did get somewhere. I assume The executive Business office known as me currently so I have a cellphone dialogue with him in an hour. We’ll see how that goes.